Returns Policy

You are entitled to return a product if the product is faulty or of unreasonable quality. Under the Australian Consumer Law, you can choose a refund or exchange if an item has a fault or Merry's Furniture has been unsuccessful repairing. Customers are responsible to notify all faulty items to Merry's Furniture within 48 hours of receiving the product. We will then inspect the nature and severity of the fault and arrange for repair accordingly. 

 

An exchange or refund can be arranged if: 

  • an issue that would have stopped someone from buying the item if they had known about it

  • is unsafe

  • is significantly different from the sample or description

  • doesn't do what we said it would, for what you asked for

 

Please choose the items carefully as there is no refund or replacement if you have simply changed your mind. 

We encourage you to carefully view all the furniture items in store to ensure they are suitable. 

Please keep your proof of purchase. 

CUSTOMER SERVICE

STORE OPENING HOURS

Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Saturday: 9am - 5pm

Sunday: 11am - 4pm

VISIT US

Location:12 King Edward Road, 

Osborne Park WA 6017

Phone: 08 9244 2815

Email: simon@merrys.com.au

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